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Noticeboard

Seasonal Flu - This year is going to be different again. The World Health Organisation and then the Dept of Health have changed the types of flu we give so there is a different one for Children (nasal spray) 18-64 year olds (Influvac) and 65+ (Fluad)  all have been designed specifically to enhance the uptake for each age group and we have had to book separate Saturdays to ensure right vax given to right age group.  Please check you invites carefully and attend on right day BRINGING YOUR INVITATION for a fast track into nurses. Ring appointments after 11.30 am for advice or info or to change booking.


THANK YOU - to All our patients but especially those who took the time to complete the NHS England Practice feedback forms - we came fourth in the country (out of 7109 eligible practices) with your positive responses on questions on our GPs, reception and general access - we will try to improve where marked down and maintain standards where you were most impressed.  Thank you again from the whole team at Martins Oak


Help and information for local services - Really useful weblinks on our Live Well page (near the bottom on right hand menu) including One You East Sussex links to help stop smoking, move more, drink less, eat well, lose weight


Now available Online - Booking Appointments, order Prescriptions and view your Medical Summary - (See Prescriptions Page for Details)

Appointments

circled_dayTo make an appointment to see a GP or nurse ring 01424 772060.  We try to see patients as soon as possible. 

If you really need to be seen today, please let the receptionists know this.  If there is no routine appointment available with a GP they may ask you to come to the surgery to be seen as an “extra” by whichever GP is available to see you first. 

Monday is our busiest day, when patients who have developed illnesses over the weekend call us.  We try to make very few ‘follow-up’ appointments on Mondays and prefer these later in the week.

If you would like to book your appointments on line - please visit the surgery to get your password and pin details printed off for your personal use only.  Appointments are booked using https://patient.emisaccess.co.uk  and then following log on instructions using your pin number from your form. 

Please note that due to the system configuration there are only four appointments shown per Doctor per session but this does not necessarily reflect the extended number that may be on offer.  Please call if you cannot find a suitable time for your booking.

Telephone Appointments

We also offer telephone appointments for problems which you feel can be dealt with on the phone.  The receptionists will take your phone number (mobiles are ok, provided you are not driving) and the doctor will ring back.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

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Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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