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Noticeboard

From Monday 15th June ALL patients attending the Surgery for a pre-booked appointment will be asked to wear a face covering in line with the latest advice.  We cannot supply these but go to the latest news page on the right for hints & tips on making your own.


We are still here for you - if you need to see a doctor or nurse please call and we will offer a phone consultation to discuss and if appropriate we can bring you in to a safe environment.  We have 15 or 30 minute appointment slots where we meet you at the door and take your temperature and ask about your health; you are then directed straight in to a clean room with the Dr or Nurse who will see you and then let you out of a separate exit door so as not to meet the next patient coming in.  The room is then cleaned down in preparation for the next patient attending who goes through the same process.  We do ask you NOT TO COME EARLY OR LATE to allow for cleaning and preparation and do not come in if you do not have an appointment booked by phone.


The whole healthcare family here at Martins Oak would like to say a big THANK YOU to all our lovely patients for your kindness, understanding and outpourings of support for us and all NHS / Care workers in this time of crisis. We really appreciate all your kind words and deeds.


 

For the latest information about the Coronavirus please visit: www.gov.uk/coronavirus

CORONAVIRUS -29.06.2020-

Stay at home and self -medicate if needed with paracetamol. Do not ring NHS111. If you wish to get more information then you can go on line to the NHS111 website - 111.nhs.uk/service/COVID-19/  which has a lot of useful information and links. You should isolate at home for 7 days . If your symptoms worsen and you feel your breathing is deteriorating or if at the end of 7 days your symptoms have not abated then and only then should you contact NHS111. Initial contact should be online, where there are links to appropriate services. If you do not have access to the internet or do not find the information you need then use the NHS 111 phone lineIn a medical emergency call 999

DO NOT COME TO THE SURGERY UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT.  You must ring 01424 772060 to book and you will be asked the reason for your appointment and you will be triaged by a GP who will call you back and assess if you need a face to face appointment or visit  - if we suspect coronavirus you will be asked to go to 111.nhs.uk/service/COVID-19/ for advice. 

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

The surgery is taking every precaution to ensure risks are minimal.  We ask patients to be vigilant and aware of guidelines on self-isolation if any chance of contamination -  with posters on the main door requesting anyone with symptoms of even a cold to not enter but go home and check the Gov.uk website for up to date advice & guidance 

We are phone triaging ALL requests for appointments or home visits where a GP will decide on appropriate course of action/s. 

It is imperative to maintain surgery services that anyone who thinks they might have, or have been in contact with, coronavirus

DO NOT ATTEND the surgery. Self isolate using the www.gov.uk

People who have been told to by a healthcare professional self isolate, they can obtain a sick note form by using the following link:-

https://111.nhs.uk/isolation-note/   then follow instructions on screen.

Community Support for Coronavirus

Local volunteers are on hand to help people with food deliveries and prescription collection. If you are self-isolating and need support, get in touch with one of the groups below:

Battle Town Council 01424 772210 or 07309 732536

Helping Hands for Robertsbridge & Salehurst

Village Neighbours for Ewhurst, Staplecross & Cripps Corner

Crowhurst Support Group - 07395 932 355 CrowhurstGroup@gmail.com

County Council Website for contact information -

https://www.eastsussex.gov.uk/community/emergencyplanningandcommunitysafety/coronavirus/coronavirus-community-hubs/

Martins Oak Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages along with links to other relevant medical organisations.

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. If you need help when we are closed phone 111 or go to www.nhs.uk  

 In an emergency call 999
 
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Local Services, Groups & Hobbies, Advice & Information, Local Events and much more

Click on link to go to website https://www.escis.org.uk/

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Getting help in East Sussex - Local groups and services to support you, your family and friends

Click on link to go to website -https://www.eastsussex1space.co.uk/

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CQC

You can view our CQC report and rating by clicking on item 1 in the list on the right but in a nutshell we are GOOD in all areas.

GDPR - we have a link (item 1) to the right of here with detailed information and policies but we do not use or pass on any contact information for marketing or sales and all our contacts are for direct patient care whether letter, phone, text or email.  At any time you can ask us to remove your contact information and please always let us know if you have changed any of your held details including contact details, next of kin and Carer status.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.  Also, please use the Online Services link below to take the Friends and Family Test which tells us how YOU think we are doing.

Access

All of our consulting rooms and our main patient toilet are on the ground floor and disabled accessible.  Unfortunately, we have no on-site parking available for any patients.  We also have a loop-induction system for patients who use a suitable hearing aid.

Now Available Online

Appointments, Prescription ordering and Medical Summary viewing. All you need as a registration form with details of how to log in and a personal access pin code.  Over 2,000 patients have registered to date for online services.

https://patient.emisaccess.co.uk/

 

(Site updated 29/06/2020)
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