For the latest information about the Coronavirus please visit: www.gov.uk/coronavirus
CORONAVIRUS - 26.03.2020-
Stay at home and self -medicate if needed with paracetamol. Do not ring NHS111. If you wish to get more information then you can go on line to the NHS111 website - 111.nhs.uk/service/COVID-19/ which has a lot of useful information and links. You should isolate at home for 7 days . If your symptoms worsen and you feel your breathing is deteriorating or if at the end of 7 days your symptoms have not abated then and only then should you contact NHS111. Initial contact should be online, where there are links to appropriate services. If you do not have access to the internet or do not find the information you need then use the NHS 111 phone lineIn a medical emergency call 999
DO NOT COME TO THE SURGERY UNLESS YOU HAVE A PRE-BOOKED APPOINTMENT. You must ring 01424 772060 to book and you will be asked the reason for your appointment and you will be triaged by a GP who will call you back and assess if you need a face to face appointment or visit - if we suspect coronavirus you will be asked to go to 111.nhs.uk/service/COVID-19/ for advice.
The surgery is taking every precaution to ensure risks are minimal. We ask patients to be vigilant and aware of guidelines on self-isolation if any chance of contamination - with posters on the main door requesting anyone with symptoms of even a cold to not enter but go home and check the Gov.uk website for up to date advice & guidance
We are phone triaging ALL requests for appointments or home visits where a GP will decide on appropriate course of action/s.
It is imperative to maintain surgery services that anyone who thinks they might have, or have been in contact with, coronavirus DO NOT ATTEND the surgery. Self isolate using the www.gov.uk
Community Support for Coronavirus
Local volunteers are on hand to help people with food deliveries and prescription collection. If you are self-isolating and need support, get in touch with one of the groups below:
Helping Hands for Robertsbridge & Salehurst
Fellow Battle Residents
Village Neighbours for Ewhurst, Staplecross & Cripps Corner
Martins Oak Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages along with links to other relevant medical organisations.
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. If you need help when we are closed phone 111 or go to www.nhs.uk
In an emergency call 999
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Local Services, Groups & Hobbies, Advice & Information, Local Events and much more
Click on link to go to website - https://www.escis.org.uk/
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Getting help in East Sussex - Local groups and services to support you, your family and friends
Click on link to go to website -https://www.eastsussex1space.co.uk/
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CQC
You can view our CQC report and rating by clicking on item 1 in the list on the right but in a nutshell we are GOOD in all areas.
GDPR - we have a link (item 1) to the right of here with detailed information and policies but we do not use or pass on any contact information for marketing or sales and all our contacts are for direct patient care whether letter, phone, text or email. At any time you can ask us to remove your contact information and please always let us know if you have changed any of your held details including contact details, next of kin and Carer status.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the features. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you. Also, please use the Online Services link below to take the Friends and Family Test which tells us how YOU think we are doing.
Access
All of our consulting rooms and our main patient toilet are on the ground floor and disabled accessible. Unfortunately, we have no on-site parking available for any patients. We also have a loop-induction system for patients who use a suitable hearing aid.
Now Available Online
Appointments, Prescription ordering and Medical Summary viewing. All you need as a registration form with details of how to log in and a personal access pin code. Over 2,000 patients have registered to date for online services.
https://patient.emisaccess.co.uk/
(Site updated 26/03/2020)