Noticeboard

FACE MASK USE TO CONTINUE AFTER 19TH JULY AT MARTINS OAK

If you are visiting Martins Oak Surgery please continue to wear a mask and observe other distancing guidance. We need to protect vulnerable patients AND STAFF in the Surgery and ensure we can continue to provide a safe service.  Masks & hand gel are still the best defence to protect us ALL.

So we can continue to see patients face to face safely our Clinicians will continue to telephone you before face to face appointments are booked in.

The results are in - 2021 Patient Satisfaction Survey

All we can say is THANK YOU - to our lovely patients who took the time to fill in & return their surveys

THANK YOU - to our 100% rated Reception/Admin team who have always been amazing but excelled throughout the pandemic 

THANK YOU -To our 100% rated clinicians who give you time, listen to you and treat you with care & courtesy 

For the full report click on this link -

gp-patient.co.uk/PatientExperiences?practicecode=G81023 

FIND YOUR NHS NUMBER HERE


see the latest and read FAQ from Sussex Care and Health Partnership

COVID 19 Vaccination programme - LATEST NEWS

National Booking System for all eligible patients to book is via 119 or via the  www.nhs.uk/covid-vaccination site.

 General announcement 

Contrary to some press and internet stories, most GP Surgeries have never stopped seeing patients.  From day 1 we continued to see patients in the surgery for assessment, review and treatments if face to face appointment was indicated.  We have transformed the way we work to enable more patients than ever to be helped by rapidly replacing carpets with vinyl to allow more rooms to be opened to face to face appointment.  We offer telephone, video, email consultations and yes we still do home visits.  Front door triage ensures all patients having to attend are a safe and distanced as possible and leave by other doors to the front to avoid crossing paths.  We clean down after EVERY patient.   At no time since the start of this pandemic has anyone been away from surgery duty unless annual leave, or shielding and this is a testament to the dedication of amazing team from Patient Administration dealing with over a thousand calls a week; our Nursing Team working tirelessly seeing their regular patients for dressings, injections, blood tests and urgent patching up;  to Doctors who have had to adapt overnight to using technology to continue to see patients in a different way and using their skills and knowledge to try to best help those in clinical need.  With the measures we have had to put in place we have managed to avoid bringing Covid-19 into the surgery and been able to maintain and expand our services to our patients.   Whilst Covid-19 is still a threat we will continue to telephone triage patient facing appointments.  We are still working on reduced waiting room numbers and try to never have more than 6 people in the waiting room at any time.

ALL patients attending the Surgery for their pre-booked appointment will be asked to wear a face covering or mask in line with the latest advice and because we know that others in the waiting room could be at risk or ill.  A mask is a simple precaution to keep yourself, other patients and all our staff safe and well.

Clinics & Services

In addition to GP consultations the practice offers a comprehensive range of clinics and healthcare services:




    • bandaged_armThe practice nursing team provide a full range of services including dressings, diet and lifestyle advice, immunisations, ear syringing and performing diagnostic tests (such as ECGs, spirometry and ambulatory blood pressure monitoring).


    • Blood tests are usually taken by our healthcare assistant on Tuesdays, Wednesdays and Fridays.


    • Contraception advice - Sister Dewar has family planning training and fits diaphragms (“the cap”) and also advises women with gynaecological and continence concerns.


    • Cervical Smears are performed by three of the practice nurses. We operate a recall system and 3-yearly smears are recommended between the ages of 25 and 49, and 5 yearly between 50 and 64.


    • Travel advice & immunisations are provided in clinics run by Sister Berritt. Collect one of our travel clinic forms from our waiting room, or download one from the above tab.


    • Diabetes annual review clinics are organized by Sister Berritt and Dr Rivett on Monday and Wednesday evenings. Sr Berritt also provides advice and education to diabetic patients.


    • Asthma & chronic lung disease testing, advice and education is provided by the surgery. COPD patients will be invited to a review clinic with Sister Berritt. Asthmatic patients are reviewed regularly by their own GP.


    • Coronary heart disease patients, who have been discharged from hospital follow-up, are invited to an annual review clinic run by Dr Clarke.


    • Our anticoagulation clinic  for patients on Warfarin is run by the practice nursing team.


    • Minor surgery procedures are performed by all the GPs. Dr Kasztura runs a Monday afternoon “cryotherapy” clinic for freezing some skin lesions.


    • Antenatal & postnatal care is provided by our midwife who is contactable via the Conquest Community Midwifes Office on 01424 755255. There is a Monday afternoon antenatal/postnatal clinic, held by our midwife Beverley Quinn and the GPs.


    • Childhood immunisations are done in our children’s clinic on Friday afternoons. We send out appointments.



We also provide




    • Blood test monitoring for patient taking certain drugs.


    • New patient health checks offered to all new patients.


    • Over 75’ health checks by request only – we find these of limited usefulness.


    • General NHS health checks can be booked with your GP if you have not been seen by him/her in the last 3 years.


    • Dietary advice to those who are overweight or want help.


    • Fasting cholesterol tests and detailed assessments of cardiovascular risk in people aged 40-70. See your GP.


    • Chaperone - If you would like to have someone with you at your appointment you can either bring someone with you or we can arrange a surgery based chaperone - just let reception know on arrival or when booking.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website