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Noticeboard

We are still here for you - if you need to see a doctor or nurse please call and we will offer a phone consultation to discuss and if appropriate we can bring you in to a safe environment.  We have 15 or 30 minute appointment slots where we meet you at the door and take your temperature and ask about your health; you are then directed straight in to a clean room with the Dr or Nurse who will see you and then let you out of a separate exit door so as not to meet the next patient coming in.  The room is then cleaned down in preparation for the next patient attending who goes through the same process.  We do ask you NOT TO COME EARLY OR LATE to allow for cleaning and preparation and do not come in if you do not have an appointment booked by phone.


The whole healthcare family here at Martins Oak would like to say a big THANK YOU to all our lovely patients for your kindness, understanding and outpourings of support for us and all NHS / Care workers in this time of crisis. We really appreciate all your kind words and deeds.


 

Patient Online Services

Statement of Intent for Patient Online Services

 

 

This practice currently offers the facility for patients:

 

  • to book, view, amend, cancel and print appointments online

 

  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances

 

  • to view online, export or print summary information from their record, relating to medications, allergies and adverse reactions

 

These services are available, on request, to any patients registered with this practice aged 16 and over. Parents/guardians may request access on behalf of the child they care for. However please note that, in line with Royal College General Practitioners guidance, parental access will be withdrawn automatically when the child turns 11.

 

We are now working towards expanding online access to records to include more detailed information on illnesses, procedures, immunisations and test results with effect from 1.9.2016.

 

We will be doing this in the following stages to ensure the necessary processes are in place to safeguard patient confidentiality and promote effective use of records access:

 

 

1.

Pilot patient access to detailed coded records with a small group of patients

 

2.

Review this process and identify whether we can improve any aspect

 

3.

Promote access to priority patients – for example those with long term conditions

 

4.

Offer access to all patients over the age of 16 who request it

 

5.

Establish procedures for parents and carers to request online access to the record of patients they care for.

 



 
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