Noticeboard

We have a half day closing today for education and updates for all staff so doors and phone will be closed from 12.30 Wednesday 18th until Thursday 19th at 8.30am.   
Queens Jubilee - We will be closed for the 2 days of the Jubilee (Thursday 2nd and Friday 3rd June) - please ensure you have requested your regular medications in good time and we will be processing requests until Wednesday 6pm.  Check with your usual chemist on any special opening hours they may be offering but the surgery will not be open between Wednesday 1st June from 6.30pm until Monday 6th June 8.30am.

COVID Boosters - Available on 119 service or www.nhs.uk  online booking across various sites including the Hastings Town Hall, Crumbles Eastbourne and many Hastings pharmacies.  

FIND YOUR NHS NUMBER HERE

The results are in - 2021 Patient Satisfaction Survey

All we can say is THANK YOU - to our lovely patients who took the time to fill in & return their surveys

THANK YOU - to our 100% rated Reception/Admin team who have always been amazing but excelled throughout the pandemic 

THANK YOU -To our 100% rated clinicians who give you time, listen to you and treat you with care & courtesy 

For the full report click on this link -

gp-patient.co.uk/PatientExperiences?practicecode=G81023 

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Appointments

circled_dayTo make an appointment to see a GP or nurse ring 01424 772060.  We try to see patients as soon as possible. 

If you really need to be seen today, please let the receptionists know this.  If there is no routine appointment available with a GP they may ask you to come to the surgery to be seen as an “extra” by whichever GP is available to see you first. 

Monday is our busiest day, when patients who have developed illnesses over the weekend call us.  We try to make very few ‘follow-up’ appointments on Mondays and prefer these later in the week.

If you would like to book your appointments on line - please visit the surgery to get your password and pin details printed off for your personal use only.  Appointments are booked using https://patient.emisaccess.co.uk  and then following log on instructions using your pin number from your form. 

Please note that due to the system configuration there are only four appointments shown per Doctor per session but this does not necessarily reflect the extended number that may be on offer.  Please call if you cannot find a suitable time for your booking.

Telephone Appointments

We also offer telephone appointments for problems which you feel can be dealt with on the phone.  The receptionists will take your phone number (mobiles are ok, provided you are not driving) and the doctor will ring back.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

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Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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