This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

From Monday 15th June ALL patients attending the Surgery for a pre-booked appointment will be asked to wear a face covering in line with the latest advice.  We cannot supply these but go to the latest news page on the right for hints & tips on making your own.


We are still here for you - if you need to see a doctor or nurse please call and we will offer a phone consultation to discuss and if appropriate we can bring you in to a safe environment.  We have 15 or 30 minute appointment slots where we meet you at the door and take your temperature and ask about your health; you are then directed straight in to a clean room with the Dr or Nurse who will see you and then let you out of a separate exit door so as not to meet the next patient coming in.  The room is then cleaned down in preparation for the next patient attending who goes through the same process.  We do ask you NOT TO COME EARLY OR LATE to allow for cleaning and preparation and do not come in if you do not have an appointment booked by phone.


The whole healthcare family here at Martins Oak would like to say a big THANK YOU to all our lovely patients for your kindness, understanding and outpourings of support for us and all NHS / Care workers in this time of crisis. We really appreciate all your kind words and deeds.


 

Appointments

circled_dayTo make an appointment to see a GP or nurse ring 01424 772060.  We try to see patients as soon as possible. 

If you really need to be seen today, please let the receptionists know this.  If there is no routine appointment available with a GP they may ask you to come to the surgery to be seen as an “extra” by whichever GP is available to see you first. 

Monday is our busiest day, when patients who have developed illnesses over the weekend call us.  We try to make very few ‘follow-up’ appointments on Mondays and prefer these later in the week.

If you would like to book your appointments on line - please visit the surgery to get your password and pin details printed off for your personal use only.  Appointments are booked using https://patient.emisaccess.co.uk  and then following log on instructions using your pin number from your form. 

Please note that due to the system configuration there are only four appointments shown per Doctor per session but this does not necessarily reflect the extended number that may be on offer.  Please call if you cannot find a suitable time for your booking.

Telephone Appointments

We also offer telephone appointments for problems which you feel can be dealt with on the phone.  The receptionists will take your phone number (mobiles are ok, provided you are not driving) and the doctor will ring back.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

<iframe width="560" height="315" src="https://www.youtube.com/embed/WRM5YzabvVc" frameborder="0" allowfullscreen></iframe>

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website