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Noticeboard

From Monday 15th June ALL patients attending the Surgery for a pre-booked appointment will be asked to wear a face covering in line with the latest advice.  We cannot supply these but go to the latest news page on the right for hints & tips on making your own.


We are still here for you - if you need to see a doctor or nurse please call and we will offer a phone consultation to discuss and if appropriate we can bring you in to a safe environment.  We have 15 or 30 minute appointment slots where we meet you at the door and take your temperature and ask about your health; you are then directed straight in to a clean room with the Dr or Nurse who will see you and then let you out of a separate exit door so as not to meet the next patient coming in.  The room is then cleaned down in preparation for the next patient attending who goes through the same process.  We do ask you NOT TO COME EARLY OR LATE to allow for cleaning and preparation and do not come in if you do not have an appointment booked by phone.


The whole healthcare family here at Martins Oak would like to say a big THANK YOU to all our lovely patients for your kindness, understanding and outpourings of support for us and all NHS / Care workers in this time of crisis. We really appreciate all your kind words and deeds.


 

Repeat Prescriptionsmulticolour_pills

We keep records of almost every prescription for medication on our computer. If your GP wishes you to have a medication regularly, he or she will add it to your repeat prescription. You can then get further supplies by getting the repeat prescription slip back to usor using our ONLINE ordering process. Please make sure you have ticked all the items you need and marked which pharmacy you want it to go to.           

We do not accept prescription requests by phone or fax and we do not endorse any particular company to manage or deliver your prescriptions - this is entirely your choice.

EPS (Electronic Prescription Service)

We went live with EPS on Thursday 2nd March - this lets you to choose a chemist to electronically send prescriptions to and reduce paper copies and errors/lost scripts as they can be tracked at every stage of the process from ordering, issuing, sending to cloud for chemist to retrieve, chemist retrieval & fulfilling order.

EPS Patient information leaflet click here for more information

We are NOW LIVE with online prescription ordering .  You must have Emis Online Acess (a registration/pin number access form is required to be printed out for you by a receptionist when you are in the surgery which now allows online appointment booking, access to your medical summary, allergies, immunisations as well as repeat medication requests.

Prescription Charges (help with costs information) 

If you are  on more than 2 items of medication and you pay for your prescriptions it may be beneficial to have a pre-pay certificate - click on link for more information -

Prescription Fees from 1.4.19 adn pre-pay certificate information

Website for Emis Access is https://patient.emisaccess.co.uk

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. You may need to allow more time if you leave the request at the pharmacy.

 
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