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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
36 High Street BattleEast Sussex, TN33 0EATel: 01424 772060
We are still here for you - if you need to see a doctor or nurse please call and we will offer a phone consultation to discuss and if appropriate we can bring you in to a safe environment. We have 15 or 30 minute appointment slots where we meet you at the door and take your temperature and ask about your health; you are then directed straight in to a clean room with the Dr or Nurse who will see you and then let you out of a separate exit door so as not to meet the next patient coming in. The room is then cleaned down in preparation for the next patient attending who goes through the same process. We do ask you NOT TO COME EARLY OR LATE to allow for cleaning and preparation and do not come in if you do not have an appointment booked by phone.
The whole healthcare family here at Martins Oak would like to say a big THANK YOU to all our lovely patients for your kindness, understanding and outpourings of support for us and all NHS / Care workers in this time of crisis. We really appreciate all your kind words and deeds.
We keep records of almost every prescription for medication on our computer. If your GP wishes you to have a medication regularly, he or she will add it to your repeat prescription. You can then get further supplies by getting the repeat prescription slip back to usor using our ONLINE ordering process. Please make sure you have ticked all the items you need and marked which pharmacy you want it to go to.
We do not accept prescription requests by phone or fax and we do not endorse any particular company to manage or deliver your prescriptions - this is entirely your choice.
EPS (Electronic Prescription Service)
We went live with EPS on Thursday 2nd March - this lets you to choose a chemist to electronically send prescriptions to and reduce paper copies and errors/lost scripts as they can be tracked at every stage of the process from ordering, issuing, sending to cloud for chemist to retrieve, chemist retrieval & fulfilling order.
EPS Patient information leaflet click here for more information
We are NOW LIVE with online prescription ordering . You must have Emis Online Acess (a registration/pin number access form is required to be printed out for you by a receptionist when you are in the surgery which now allows online appointment booking, access to your medical summary, allergies, immunisations as well as repeat medication requests.
Prescription Charges (help with costs information)
If you are on more than 2 items of medication and you pay for your prescriptions it may be beneficial to have a pre-pay certificate - click on link for more information -
Prescription Fees from 1.4.19 adn pre-pay certificate information
Website for Emis Access is https://patient.emisaccess.co.uk
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. You may need to allow more time if you leave the request at the pharmacy.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Prescription prepayment certificates (PPC) are available in England and can save you money.
PPCs are available by 10 monthly direct debit instalment payments. The certificates allow anyone to obtain all the prescriptions they need for £2 a week.
Dental services helpline – 0300 330 1348
NHS Low Income Scheme helpline – 0300 330 1343
Prescription services helpline – 0300 330 1349
Queries about medical exemption certificates – 0300 330 1341
Queries about prescription prepayment certificates (PPCs) – 0300 330 1341
Queries about tax credit certificates – 0300 330 1347
Call 0300 123 0849 to order a paper copy of the HC12, HC5 and HC1 (SC) forms
Call 0300 330 1343 for all other queries
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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